Eliminate Conflict Waste™

Smiling woman with glasses, curly hair, wearing a pink vest and large earrings.

How to Have Conflict and Still Win Together

Gain the innovation, fresh ideas, and new perspectives born from healthy conflict—and leave the wasted time, energy, and useless noise behind.

Eliminate Conflict Waste™: How to Have Conflict and Still Win Together

  • Conflict is inevitable—wasting it is optional.

    Conflict Waste™ is the energy, time, and resources lost due to unresolved, avoided, or mismanaged conflict. It quietly drains trust, stalls productivity, and erodes growth, creating ripple effects that impact everything from team dynamics to strategic execution.
    But conflict itself isn’t the problem—it’s how leaders handle it.

    When managed effectively, conflict becomes a powerful driver of innovation, alignment, and stronger collaboration.
    Eliminate Conflict Waste™ is an immersive, results-driven experience that helps leaders uncover their unique conflict triggers and communication styles—and transform them into tools for resilience, influence, and measurable organizational impact.

    Through practical strategies and leadership exercises, participants learn to shift conflict from a hidden liability into a visible leadership advantage—helping teams move faster, think smarter, and achieve greater outcomes together.

  • Our audience will:

    • Identify and Address Triggers — Recognize personal and workplace behaviors fueling unnecessary conflict and misalignment.

    • Reframe Conflict — Shift perspectives to view conflict as a catalyst for innovation, strategic thinking, and stronger relationships.

    • Redefine Communication — Adapt conflict communication styles to lead with clarity, confidence, and empathy—even in high-pressure situations.

    • Strengthen Collaboration and Trust — Turn tension into traction, building cultures that thrive through transparency and accountability.

  • Princess Castleberry delivers Eliminate Conflict Waste™ with a rare combination of leadership expertise, behavioral insight, and strategic communication mastery. She equips leaders to tackle conflict head-on—transforming it from a risk into a lever for growth, innovation, and stronger team performance.

    Avoided or mismanaged conflict doesn’t just slow organizations down—it weakens leadership credibility and drains enterprise capacity.
    Today’s organizations can no longer afford the hidden costs of Conflict Waste™.

    Princess shows leaders how to recognize it early, respond to it skillfully, and transform conflict into an engine for alignment and success—faster and for good.

Cheryl H. C. Duncan, SHRM-CP | VP of Human Resources/Training

Community Choice Credit Union

"Princess, we are incredibly grateful for you and your amazing talk on conflict. Many leaders and team members remarked that you were not only their favorite part of the day, but also the best speaker of the past three years since we returned to in-person meetings. We appreciate you!"

A woman speaking at Michigan's Women in Hospitality Leadership event, standing on stage next to a podium and a screen displaying a presentation.